WSQ Stakeholder Management

This course is aimed for Marketing Executive/ Business Analyst/Market Research Analyst/ Market Analyst/ Sales Executive/ Commodities Trader/ Derivatives Trader/ Operations Executive/ Procurement Executive/Sourcing Executive/ Senior Credit Analyst/Credit Analyst/ Senior Treasury Analyst/Treasury Analyst/ Senior Risk Analyst/Risk Analyst/ Senior Regulations and Trade Controls Analyst/ Regulations and Trade Controls Analyst from the wholesale trade and all other sectors who are involved in the process of maintaining working level relationships with both the internal and external stakeholders.

This course will help the learner to maintain working level relationships to support project implementation activities and create partnerships.

This course will help the organisation to manage organisation's key stakeholders, strategic partners and investors to ensure continuous levels of engagement by identifying needs, setting service standards and resolving issues in accordance with organisational procedures.

What You'll Learn

1: Identify and Describe Stakeholders and stakeholder engagement activities

• Identify Stakeholders and engagement activities in organisations

2: Gather Feedback from Stakeholders

• Utilise appropriate methods to gather and record feedback.

3: Utilise Negotiation Techniques to engage stakeholders

• Apply Negotiation Techniques to Improve Engagement and Operations

4: Resolving Conflict in Engagement

• Utilise Conflict Management Techniques

5: Implementing Communication Plans

• Implement Effective Stakeholder Communication Plans

Minimum Entry Requirement

The following section explores the entry requirements to be considered for entry into the course:

Years of Experience:

There are no minimum requirements for entry although any experience in Wholesale Trade industry or Purchasing or Procurement would be able to aid the learner in making sense of the learning materials presented throughout the course

Assumed Attitude:

• Willingness to learn and apply the knowledge and skills to the workplace

Assumed Skills and Knowledge

• Age: 21 years and above
• Able to speak, listen, write, and read English with Numeracy skills at a minimum proficiency level of the Employability Skills Workforce Skills Qualification Workplace Literacy and Numeracy Level (WPLN) 4.
• Communicate information effectively and work in a team.
• Understand and apply factual and procedural knowledge.
• Apply basic cognitive and technical skills to carry out defined tasks and solve routine problems using simple procedures and tools.
• Use limited discretio