WSQ Implement Incident Management Processes

This course covers the skills and knowledge required by the person in charge of a facility to implement the incident management process during an emergency incident in a processing facility. This unit covers the approach, structure, tools, processes, communication methods that can be utilized during an emergency incident.

This course is a mandatory requirement for management, executive and professionals who are appointed as Site Main Controller (SMC) and Site Incident Controller (SIC) for the Company Emergency Response Team (CERT).

What You'll Learn

• Understanding the regulatory and standard operational requirements of the Company Emergency Response Team (CERT)
• Benefits of setting up a CERT
• Implications of not meeting regulatory requirements
• Responsibilities of CERT members (i.e. SMC, SIC and ERT)
• How to prepare an effective Incident Management Plan
• Incident Management Areas and Process
• Communication and Activation Phase
• Incident Management Tools and Resources
• Types of Appropriate Emergency Response Equipment
• Mitigating Techniques and Strategies for Incident Management
• Evaluation of Emergency Response and Post-Operation Debrief

Minimum Entry Requirement

• Supervisor Level or Managerial Level (with min. O level or SSLC)
• Be able to listen, read, speak and write English at a proficiency level equivalent to the Employability Skills (ES) Level 5
• Be able to manipulate numbers at a proficiency level equivalent to Employability Skills (ES) Level 5