Work in a Team (synchronous E-Learning).

Upon completion of this unit, the learner will be able to apply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team mem-bers to achieve individual and team goals while taking into consideration diversity issues

What You'll Learn

PS1:Define and align team goals with departmental and organisational goals

PS2: Define individual role within the team and work within the team and organisation dynamics

PS3: Maintain open communication with team members to achieve individual and team goals to meet organisational requirements

PS4: Use suitable communication techniques to contribute ideas and skills to achieve team goals

PS5: Demonstrate trust, respect and support towards team members

PS6: Identify potential areas of conflict with team members and methods to overcome them

PS7: Identify and resolve issues and concerns through collaborative activities with supervisor

PS8: Demonstrate responsibility and commitment for work done

PS9: Accept and provide feedback, advice and assistance to accomplish task assigned

PS10: Recommend improvements to established policies and procedures