Work in a Team – 1 Day

This course equips learners with the competencies to build, lead, and sustain high-performing teams by understanding group dynamics, enhancing communication, and applying performance management strategies. Grounded in the Tuckman Team Development Model (Forming, Storming, Norming, Performing), learners will explore how to guide teams through different stages of development, identify team challenges, and promote collaboration for improved outcomes.

Through experiential learning, guided role-plays, and case-based activities, learners will strengthen their ability to communicate effectively, delegate responsibilities based on team member strengths, manage conflict, and evaluate team performance in alignment with organisational objectives.

It supports workforce upskilling by empowering participants to lead team engagement, apply performance monitoring tools, and drive results collaboratively.

What You'll Learn

In this course, you will gain practical skills and applied knowledge in understanding team behaviours and development stages through the Tuckman framework, practicing effective communication and conflict resolution techniques, facilitating decision-making and appropriate delegation, evaluating team effectiveness and implementing continuous improvement strategies

The course syllabus covers three key areas:

(1) Foundations of Team Performance,

(2) Applying Effective Communication Techniques and resolving Team Conflicts,

(3) Decision Making and Delegation, and

(4) Evaluating Team Performance

This course provides practical and transferable skills essential for team leaders, supervisors, and professionals looking to enhance team collaboration and drive team-based results within their organisations.

Minimum Entry Requirement

Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 3 and above.