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Last verified: 2026-08-03
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Participants will emerge from this course with the following skills:? Apply critical decision-making steps to perform on-their-feet in business situations ? be they meetings, one-on-one discussions, or more formal presentations.? Adapt their messaging skills to deliver an effective and credible presentation.? Control their body language, so that they stay approachable-looking, yet confident.? Channel negative stress energy (such as nervousness and stage fright) into positive energy channels, and have it work for them.? Influence motivations and actions in their audiences for a desired result.? Apply active listening to distinguish between queries, objections and emotional issues.? Reinforce and verify that a message has been understood.? Gain audience commitment through understanding how to professionally organise and support your points.? Handle Q&A sessions credibly, effectively and tactfully.? Synergise basic influencing skills with effective presentation delivery ? to better persuade and add impact.? Use printed or soft-copy collaterals to complement your presentation effectively (not distract from the main point/s).**At the end of the course, each participant will receive a DVD of his/her own presentations.
What You'll Learn
? Giving a One-on-One Presentation ? Videotaped Role-Play? Role-Play Debrief and Coaching for Immediate Skill Improvement? Personality, and its Impact on Presentations ? Appropriate Body Language for Different Presentation Situations? Empathetic Listening Skills for the Presenter? Organising Ideas While Talking? Understanding and Anticipating Customer Needs ? Applying Influencing Techniques ? Presentation and Justification of Benefits? Personal Skill Improvement Planning (One-on-One coaching)? Planning for the Presentation ? Written Exercise Giving a One-on-One Presentation Repeat ? Videotaped Role-Play? Role-Play Debrief and Coaching for Immediate Skill Improvement? Giving a Persuasive Presentation at a Meeting ? Videotaped Role-Play? Role-Play Debrief and Coaching for Immediate Skill Improvement? Ensuring You Get Your Point Across? Effective Questioning Skills for the Presenter? Answering Questions Credibility? Overcoming Objections? Using Visual Aids and Other Collaterals Effectively? Targeted Ex Tempore Speaking Skills Improvement? Planning for the Presentation ? Written Exercise? Giving a Persuasive Presentation Repeat ? Videotaped Role-Play? Role-Play Debrief and Coaching for Immediate Skill Improvement? Giving a Formal Stand-Up Presentation ? Videotaped Role-Play? Role-Play Debrief and Coaching for Immediate Skill Improvement? The Emotionally Intelligent Communicator? Controlling Nervousness in Formal/Stand-Up Presentations? How to Pique Your Audience?s Interest; Ensure Retention? Body Language for Stand-Up Presentations? Handling Conflict Situations in Presentations? Planning Your Presentation ? Written Exercise? Giving a Formal Stand-Up Presentation ? Videotaped Role-Play? Final Role-Play Debrief , Coaching and Goal-Setting