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Category: Data & AI
Design Thinking "“ Transforming Corporate Problem Solving
Sense making in a Data-driven Era
Cutting-edge Customer Service
The future of work requires organisations and business to prioritise customer centricity for business success. The Certificate in 'Designing for Customer Centricity in the Future Workplace' aims to equip learners with creative, computational thinking and customer service skills to deliver effective customer-centric service.
Preferred: Have a working knowledge of Microsoft Office.
Students enrolled in the course are expected to bring their personal laptops with the Windows 10 operating system and have Microsoft Office installed.
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