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Last verified: 2026-08-03
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Articulate the concepts, tools, and processes that facilitate performance management
Identify the barriers to effective performance
Appraise the importance of the performance management system in relation to business and organisational outcomes
Develop the tools to evaluate competencies
Create a competencies development plan
Develop and set meaningful goals, objectives for performance
What You'll Learn
Performance management is concerned with managing the conduct of staff to achieve individual, team and organisational goals. It is a broad and complex HR function as it encompasses activities such as joint goal setting, continuous progress review, communication, feedback and coaching for improved performance, implementation of employee development programmes and rewarding achievements. This course examines performance management from an organisational perspective and shows how identifying performance requirements, competencies, providing feedback, coaching, and facilitating career development can deliver positive outcomes for the organisation.