Outcome Based Contracting (obc) for Cleaning Services: Effective Implementation with Digitalization and Automation

With reference to Singapore Standard 694:2023 and a successful implementation of outcome-based cleaning contract in an eco-campus, this course aims to equip the participants with knowledge and skills on

• Key components of an outcome-based cleaning contract
• Typical clauses for an outcome-based cleaning contract
• Desired cleaning outcomes/benchmarks for residential estates,

commercial premises and retail Food and Beverage premises

• Performance inspection checklist and scorecard for an outcome-based cleaning contract
• Application of digitalization, robotics, automation and Internet of Things (IoT) for effective implementation of Outcome Based Contracting

What You'll Learn

Course Outline

• Overview of Outcome Based Contracting adoption for cleaning

services in Singapore

• Planning: Outcome Based Contracting tendering for cleaning services
• Implementation & Reporting: Cost-effective operation for desired

measurable cleaning outcomes and service quality

• Deployment of digital and automation technologies