Negotiation Skills in Business Applications

In today's environment business research has found that effective negotiations are crucial. Win-Win Negotiations are necessary to create the results to succeed in the market today. People highly skilled in negotiation skills are able to manage situations more effectively whether with internal or external clients.

What You'll Learn

At the end of this programme, participants will be able to:

• Use interpersonal skills to improve negotiating climate.
• Plan and prepare for a negotiation.
• Analyse your "“ and the opponent's "“ power positions.
• Recognize and avoid common negotiating traps.
• Apply pressure tactics and defend against them.
• Devise ways to avoid a deadlock.
• Understand the difference between co-operative and competitive negotiating strategies, when each should be used and their appropriate tactics
• Read non-verbal gestures accurately and respond effectively
• Conclude negotiated agreements that stand the test of time

Methodology

• Lecture
• Self-assessment
• Learning games
• Case studies
• Role plays
• Group discussions
• Videos