Managing Diversity (classroom and Asynchronous)

The learner will be able to achieve the following upon completing the course:

• Manage challenges and opportunities relating to diversity that have implications on service delivery
• Promote an inclusive work environment which embraces diversity
• Build team cohesion to achieve organisational service excellence

What You'll Learn

This course focuses on acquiring skills and knowledge on managing challenges and opportunities relating to diversity which can impact service delivery with the aim to promote an inclusive work environment which is fundamental when building team cohesion to achieve organisational service excellence.

Minimum Entry Requirement

• Educational qualifications: 'O' Level / 'A' Level / Polytechnic Diploma / Degree
• Number of years of working experience: 3 years (minimum)
• WPLN Level: Level 5 (minimum)