Luma Certified Human-Centered Design Practitioner (classroom, Synchronous & Asynchronous E-Learning)

The objective of this course is to introduce the concept of design thinking and allow participants to apply the LUMA System of Innovation for creative problem solving. The LUMA System of Innovation enables people to tackle problems of all sizes through design thinking, from employees who face daily work problems to budding entrepreneurs providing a new solution. The course begins with LUMA's two-day, in-person Fundamentals of Innovation workshop that introduces to the LUMA System of Innovation in a group setting through a dynamic mix of presentations and hands-on activities. Participants will then attend periodic peer partner sessions and three 2-hr check-ins over 3 months to refine good habits with expert coaching.

What You'll Learn

• What does it mean to be a designer, and what is Human Centered Design?
• How can we build this capability in our people, teams, organisation?
• Uncover new perspectives using Interviewing
• From empathy to insight
• Alternate Ethnographic Methods
• Identify issues and insights using Rose, Thorn, Bud
• Reveal themes and patterns using Affinity Clustering
• Reveal preferences and opinions using Visualize the Vote
• Focus on people using Stakeholder Mapping
• Frame the problem using Abstraction Laddering
• Invite broad exploration using Statement Starters
• Spark new ideas using Creative Matrix
• Shift your perspective using Alternative Worlds
• Scores, Review and Reflection

Minimum Entry Requirement

NA. This course is suitable for anyone interested to use Design thinking to improve daily work processes.