Hospitality Industry Analytics – Synchronous Elearning

Participants will learn to interpret key hotel analytics by calculation of various performance metrics and analyse hotel revenue management to determine key performance indicators. This is achieved by applying basic techniques employed in the property level benchmarking and hotel industry performance reports.

What You'll Learn

• Brief introduction to the hospitality business
• Computation of the key hotel rooms performance indicators of Average Room Rate (AOR), Occupancy Rate (OCC), and Revenue Per Available Room (RevPAR)
• Reading and interpretation of hotel rooms performance reports (property-level, STB and relevant industry generated reports)
• Analysis of property-level rooms performance as benchmarked against a competitive set, and basic decision-making based on the analysis