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Last verified: 2026-08-03
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This course equips students with the skills and knowledge to perform a range of operational functions within an accommodation establishment by providing service at the front office and executive lounge, maintaining rooms and managing events to meet the needs of guests for a comfortable and enjoyable stay.
What You'll Learn
In this course, you will be equipped with service skills and knowledge that are sought after by the hospitality and tourism industry. Your learning will take place in ITE's authentic hands-on facilities that mirror those in the industry. You will gain knowledge in Front Office Operations, Executive Lounge Service, Housekeeping, Hospitality Law and Hospitality systems, Hospitality Sales and Events Management, and Customer Service.
Minimum Entry Requirement
- 3 GCE 'O' Level passes in:
- English Language (Grade 1- 7)
- Two other subjects (Grade 1-7)
Applicants must have sat for Mathematics (Elementary or Additional), OR
- Nitec in Services qualifications; or
- Nitec qualifications [business/services skills]