Profile
Advertisements
- Be introduced to the various Google products available such as Google My Business, Google Analytics and Google Trends
- Learn about how businesses use Google Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) to reach out to potential cusotmers
- Understand how to plan and prepare to drive customers towards a sale using a Customer Journey Map
What You'll Learn
- Best Practices for Setting up Google My Business: Create a Google My Business account to enhance visibility towards potential customers
- Create, Develop and Evaluate a Customer Journey Map: Understand w hat is a Customer Journey Map and how to align it with customers' expectations
- Enhance customer experience via tools available on Google: User tools such as Google My Business, Google Trends and Google Analytics to provide customers with positive user experience
Minimum Entry Requirement
Aged 21 and above
Have basic computer literacy Level 2
Have minimum GCE "N", "O" or "A" Level / NITEC or a diploma qualification and minimum 2 years of working experience;
Have a basic understanding of the camera functions of the mobile phone and
Have an English language proficiency equivalent of higher of any of the following – GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59.
Advertisements
Duration
16.0 hours
Training Provider UEN
201734671R
Conducted In
English
Last Verified Date
03/08/2026
Full Course Fee
$800
Course Reference Number
TGS-2022014132
Training Commitment
Part-Time
Fee Band
$200–$500