Profile
In this course, you will explore several different strategies to help motivate and lead people. Initially, you will distinguish between factors that increase job satisfaction and factors that decrease job dissatisfaction, as research shows these are not always connected. You will also design strategies to influence motivation, effort, and job performance. You will identify the types of capital in a group or team and explain how this capital can help build and support high-performing teams. Finally, you will design conflict resolution strategies and employ negotiation tactics when conflict inevitably occurs in the workplace. The course is provided by eCornell in partnership with Genashtim.
What You'll Learn
Distinguish between the factors that increase job satisfaction and decrease job dissatisfaction
Design strategies to influence motivation, effort, and job performance
Identify the types of capital in an organization and explain their relevance within high-performing teams
Create strategies for forming and supporting high-performing teams
Resolve conflict within a high-performing team