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Category: Business & Management
In this course, you will examine best practices for planning and conducting interviews of potential users so that they yield the most insights. Over the course of the project, you will narrow down the target user group for your design, plan your interview, create meaningful and clear interview questions, and help ensure you can leave the interview sessions with the most useful insights. The course is provided by eCornell in partnership with Genashtim.
Develop a contextual interview plan
Develop the interview protocol
Conduct a contextual interview
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