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Last verified: 2026-08-03
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In this course, you'll examine a framework to help you align your food service operation with your organizational needs. You'll also examine trends and how they might have a place in your food service operation, and you'll access resources to help you keep on top of those trends. You'll review a healthcare facility menu and reflect on what's good and where there's room for improvement. You'll design, or re-design, your own menu and then build a plan to collect and analyze feedback on that menu. You'll also interact with a tool to help you make sure your concept is viable. The course is provided by eCornell in partnership with Genashtim.
What You'll Learn
Use the PPO (product, people, and operational conditions) framework to identify needs in your organization
Match appropriate industry trends with your food service operation
Design a menu that best suits the needs of your organization
Design a delivery solution that aligns with your food service operation
Develop a plan to measure the effectiveness of your food and beverage operations