(ecornell) Applying Strategic Influence

In this course, Professor Filipowicz explores the three complementary levels of influence. First, you will explore heuristics, or rules of thumb, that people use in order to make decisions. Next, you will learn how to influence through reciprocity by uncovering what the person you want to influence wants and needs. Lastly, you will learn how to alter the social and physical environment in order to get the change in behavior you want. By the end of this course, you'll have the skills to consistently draw out the desired behaviors from your team and from those around you. The course is provided by eCornell in partnership with Genashtim.

What You'll Learn

Understand heuristics (people's mental shortcuts/rules of thumb) and how to use it to influence others while guarding yourself .

Use the principles of reciprocity to influence others for mutually beneficial outcomes.

Change the social and physical environment to influence others.