Design Thinking for Enhancing Strategy Formulation

This course is suitable for frontline, supervisory and managerial staff who are interested to learn how to apply Design Thinking at their workplace.

What You'll Learn

• Participants will be introduced to relevant concepts in design thinking and business strategy, and why a human-centered approach is beneficial for business strategy formulation.
• Participants will learn different tools and methods to understand stakeholders with a view to gleaning actionable insights.
• Participants will learn how to use more creative and visual ways to identify and frame key questions that arise from the stakeholder analysis and understanding.
• Participants will learn to generate ideas creatively rather than restrictively using Design Thinking tools and approaches.
• Participant will learn to turn ideas into prototypes for testing and feedback from stakeholders to increase the chances of success.

Minimum Entry Requirement

• Able to understand and speak English at a proficiency level equivalent to the Employment Skills System Workplace Literacy (WPL) Level 4.
• Applicants should ideally possess at least a GCE 'N' Level qualification or its equivalent. However, those with relevant work experience may also be considered on a case-by-case basis.