Customer-Centric Certified Agile Professional (classroom & Asynchronous E-Learning)

The course is designed for mid-level professionals and senior managers in the banking industry. It covers Agile methodologies with a focus on customer-centric service and innovation. Key topics include Agile principles, customer needs analysis, Agile tools, fostering innovation, leadership in Agile teams, and practical applications through case studies and hands-on projects. The program aims to equip participants with the skills to lead and innovate effectively within Agile environments.

What You'll Learn

This course aims to equip mid-level professionals and senior managers in the banking industry with practical skills in Agile methodologies focused on customer-centric service and innovation.

Minimum Entry Requirement

Basic Information Technology(IT) Literacy