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S$600.00 S$300.00 (after SkillsFuture subsidy)
Last verified: 2026-08-03
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- Conduct problem identification process to scope for potential issues
- Apply questioning techniques to identify decisions for solving problems
- Suggest potential solutions to solve problems
- Develop and evaluate experiments on potential solutions and report outcomes to stakeholders
- Design criteria to monitor and measure impact of implementation of potential solutions
What You'll Learn
Designed to equip professionals with advanced skills in identifying and resolving complex workplace challenges, this course seamlessly integrates different problem solving stages into a comprehensive journey, beginning with the identification of problem areas, where learners master techniques to uncover underlying issues often masked by superficial manifestations. It then progresses to decision-making strategies, where participants learn to apply critical questioning techniques to pinpoint effective solutions. This holistic approach ensures a deep understanding of both problem identification and resolution processes.
The course further delves into the formulation of corrective actions and the practical application of these solutions. Learners are taught to think creatively, considering possible outcomes and necessary resources, enhancing the efficiency and productivity of their organization. The journey ends with testing, evaluating, and reporting on these solutions, followed by monitoring their implementation to assess and ensure their impact. This comprehensive structure empowers learners to not only devise innovative solutions but also to effectively implement and evaluate them, making problem solving an indispensable tool for professionals seeking to excel in dynamic business environments.