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Category: Business & Management
S$260.00 S$130.00 (after SkillsFuture subsidy)
Last verified: 2026-08-03
Always confirm current pricing and eligibility on MySkillsFuture before enrolling or claiming SkillsFuture Credit.
On completion of this module, participants will be able to use effective communication techniques to interpret, clarify, analyse and respond to information received and use effective negotiation skills to resolve conflicts for a win-win outcome taking into consideration social and cultural differences.
Developed based on the National Competency Standard from WDA.
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