Cleaning Management

Learners are introduced to Outcome-based Contracting, which is increasingly used to manage procurement of services and facility inspections. The application of modern cleaning technology is also emphasized, particularly in the fields of robotics, automation and I0T dashboards.

What You'll Learn

• Implement Outcome Based Contracting (OBC) for the management of cleaning and pest control contracts.
• Apply robotics, cobotics automation and IOT dashboards for effective management of cleaning and pest control operations.
• Manage customer expectations and service recovery.