Bridging Gaps with Effective Workplace Communication

Bridging Gaps with Effective Workplace Communication offers you science-based communication techniques to engage with a wide range of audiences, read people and implement adjustments that narrow the gap of differences.

This is a hands-on, experiential learning programme that offers application-based practice and brain-based learning. You will be equipped with the skills for verbal and non-verbal communication, calibrate rapport, as well as NLP techniques for creating clear lines of communication. You will be able to pick up unspoken cues and decode people's communication styles in as short as a 5-minute conversation; expand your communication flexibility to enhance first impressions and deepen connection.

The knowledge and practice you gain from the course will empower you to communicate with clarity and impact, and narrow the gap between "best intentions vs impression" perceived by others in a professional setting.

What You'll Learn

â–a Apply effective communication techniques for formal and informal settings

â–a Implement adjustments to communication styles to engage with different audiences

â–a Apply interpersonal communication principles and tools to overcome barriers to communication at the workplace

â–a Use effective communication techniques to establish clarity in communication

â–a Demonstrate effective communication with effectual interpretation of information received

Minimum Entry Requirement

â–a Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 6

â–a Basic IT proficiency that extends to the use of the internet, email, Microsoft Word, Google Forms or its equivalent software