Basic Counselling Skills

At the end of the course, learners will be able to apply para-counselling skills so as to support certified counselling professionals in their daily work. Learners will have the awareness of ethical practices and maintaining client confidentiality and privacy during the counselling process. Learners will be able to recognize common barriers of communication. Learners will also learn to provide engagement and support to clients by applying listening skills and questioning techniques and communication methods relating to para counselling.

What You'll Learn

By the end of this course, learners will be able to:

• Apply active listening skills and questioning techniques when communicating with clients
• Recognize barriers of communication in the communication process with clients
• Maintain client confidentiality and privacy when providing engagement and support
• Provide engagement and support to clients throughout the counselling process according to care plans

Minimum Entry Requirement

Learners should preferably be/possess:

• Have at least 1 GCE 'N' Level Pass
• Able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Workplace Literacy Level (WPL Level 3)